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Able2Adventure Privacy Policy


Our Contact Details

Name: Able2Adventure

Address: 15 Broomhill court, Nethybridge, PH25 3EH

Phone Number: 07469928308

E-mail: info@able2adventure.co.uk

Web: https://www.able2adventure.co.uk/


The information we collect

We currently collect and process the following information:

Personal identifiers including your name, address, email address, phone number, date of birth, gender and age

Medical information, information relating to learning or physical disabilities

Other information you provide with us to help support your experience

Photos and videos during events where such photos constitute personal data 

Correspondence with you via email or voicemail message; 

Details of your visits to our website including, but not limited to, traffic data, location data, weblogs, other communication data and the resources that you access

Any information that you choose to send us via email or social networking tools such as Twitter, Facebook and Instagram 

Name and email if you sign up for our Newsletter

Name, email and telephone number if you sign up to be a volunteer for us


How we get the personal information and why we have it


Filling in forms (including booking forms, medical forms, and volunteer forms)

Email, phone and other correspondence

When you consent/register to receive information and news about us

When you volunteer with us or participate in events

Photos and videos taken during courses which have individuals explicit consent.


This information is used to: 

Ensure the delivery of safe and appropriate activities based on information given through forms and any other means of communication.

To process any accessibility information provided if relevant in order to ensure adequate facilities are provided for individuals;

If you have given us consent to take photos/videos of you, we may share this on our websites, social media

To provide appropriate volunteering opportunities 

If you have signed up to receive the newsletter we will contact you with updates and news

 

How we store your personal information


Information we hold is stored on computers located in the UK and may also be stored as paper copies by us.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, including locked cabinets, data encryption and electronic password protection.


Your personal information may also be stored on third party, cloud-based solutions. Where this is the case, we will ensure that that third party complies with the GDPR when processing your data.


Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@able2adventure.co.uk if you wish to make a request.

 

How to Complain 

If you have any concerns about our use of your personal information, you can make a complaint to us at: 


Able2Adventure

Address: 15 Broomhill Court, Nethybridge, PH25 3EH

Phone Number: 07469928308

E-mail: info@able2adventure.co.uk

 

Please note you have the right to contact the Information Commissioner’s Office if you are unhappy with how your enquiry has been dealt with. Their contact details are noted below: 


Information Commissioner's Office – Scotland 

45 Melville Street Edinburgh EH3 7JL 

Tel: 0303 123 1115 

Email: Scotland@ico.org.uk

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